FAQ’s

  • Opportunity to visit the Great Barrier Reef and a tropical island – in one day!
  • Short travel time so you can spend more time on the island
  • Convenient departure times of 9am, 11am, and 1pm. You can spend as little as 2 hours on the island or the whole day!
  • We operate Green Island’s only semi-submarine coral viewing tour. Our semi-sub lets you explore the underwater world in air-conditioned comfort with a lively fish feeding display and commentary.
  • Big Cat is a family owned and operated reef cruise company with over 30 years experience in offering cruises to the Great Barrier Reef.
  • We provide our passengers with an air conditioned all weather base. Our ‘Big Cat’ vessel is stationed at Green Island all day and lunch is served on board between 11.15am to 1.15pm.
  • We are suitable for both swimmers and non-swimmers
  • Life guard on duty at the northern beach

Yes, please check in at The Reef Fleet Terminal at least 30 minutes prior to your departure. Please present relevant vouchers or itineraries at check in exchange for your boarding passes.

Parking is available at the nearby Pier Shopping Complex/Shangri-la hotel, located opposite the Reef Fleet Terminal. Hourly cost is from AUD $1.20 for indoor and outdoor parking. All day parking is also available near Trinity Wharf at approximately $3 per day.

All our vessels are pram friendly. The beach areas are not practical for prams however there are boardwalks and pathways throughout the island that are suitable. Prams can be stored on ‘Big Cat’ if needed.

Full Day 9am departure (FDBC) – approximately 1 hour
Full Day 11am departure (FDRR) – approximately 45 minutes
Half Day 9am & 1pm departure (HDAM & HDPM) – approximately 45 minutes

Yes, we offer complimentary Travel Calm ginger tablets on board our ‘Big Cat’ and ‘Reef Rocket’ vessels. These are a natural tablet that eases travel and motion sickness.

Yes, but limited. Passengers must have some mobility and/or the presence of a carer who can assist them. Depending on tides it may be necessary to embark/disembark from different levels on the boat. Coral viewing and glass bottom boat activities are subject to the weather and the extent of the passenger’s mobility and/or the presence of a carer who can assist. Please note that the toilets on the vessel are not wheelchair accessible but there are disabled toilets available on the island. Please advise at time of booking if you have wheelchair bound passengers travelling.
These guidelines apply to standard wheelchairs only. We are not able to accommodate electric wheelchairs on any of the vessels or coaches.

Yes, you are able to purchase additional activities, beverages and confectionery with EFTPOS or credit card. Minimum spend and the following surcharges apply, Visa 1.5%, Mastercard 1.5%, Diners 3%, AMEX 3.5%, JCB 3.5%.
Cash withdrawal facilities are also available on the island.

Floatation vests and lycra suits are available for hire at the bar on board our vessels. They can also be pre-booked or purchased at check in.

Vegetarian dishes are available on the buffet, they include a vegetarian pasta of the day, steamed jasmine rice, fresh salads, sliced white and multi-grain bread, tasty cheese, corn kernels, beetroot and a seasonal fruit platter. For other dietary requirements (celiac and vegan) we recommend that you bring your own packed lunch.

Yes, Big Cat passengers can use the island facilities including toilets, fresh water showers, change rooms and rest rooms. Lockers are available to hire on Big Cat or at the island at an additional cost.

We recommend you bring your own towel or you can purchase a towel from our souvenir range on board the boats.

We do not charge a cancellation fee however we appreciate as much notice as possible to cancel travel or amend dates of travel. Our reservations department is manned from 6.30am to 10.00pm. **please note that cancellation fees do apply to group bookings**

Our cruises are suitable for people of all ages, including families with young children. Our half day option is ideal for small children, infants and babies. Additionally snorkelling directly from the beach is perfect for children and first time snorkelers.
Free for kids:

  • Tour of the ‘Big Cat’ Wheelhouse
  • Turtle Club Certificate
  • Cool Character colouring in sheet

Please note – all children need to be supervised and accompanied by an adult at all times.

No. During the marine stinger season we highly recommend hiring a lycra suit for protection from the natural environment ($8.00 adult/$4 children).

 

Snorkelling and safety presentation is given on board en route to Green Island. Snorkelling is undertaken at your own leisure, directly from the beach. A life guard is on duty in the flagged area at the northern beach.